WORK / UDS Urquhart / digital services

Client project

Operations Hub: software for the field team

A multilingual field-work application bringing properties, assignments, time, photos and seasonal maintenance together.

NU AB programme · Field operationsHosted pilot · active development

One place to understand the work

Operations Hub is field-work software developed within the Nordisk Utemiljö AB programme. It brings the property, assignment, reported time and supporting photographs into one application, with different views for workers and managers.

Five language options support a multilingual team. The purpose is to make the same work understandable to the people carrying it out and the people coordinating it.

Built for the rhythm of outdoor maintenance

The implementation includes watering, inspection rounds, snow work and annual maintenance activities. A handbook provides operational guidance, while additional-work reporting captures work outside the original task.

Supported workflows include offline handling and structured PDF or Excel outputs. That makes the application useful across field reporting, management review and handover, without requiring every person to work in a spreadsheet.

Current delivery status

A cloud-hosted pilot is recorded in the September 2026 delivery evidence. The application, API, database and file storage have been implemented and tested as part of that pilot. Work continues on real-device acceptance and the wider rollout; we do not describe the pilot as a completed production deployment across the workforce.

Connections to other live business systems remain deliberately inactive in the recorded pilot. The public reference demonstrates the application and workflow development, without publishing property records, staff information or private screens.

Part of the same NU AB programme

Operations Hub serves the field team within the same business programme as the NU AB website and connected enquiry workflow and the administration and work-order systems. Each has its own delivery status. Together, they show the range of software involved in supporting one service company.

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