Problems addressed
- Long startup times and unexplained background load
- Storage, memory, thermal or software bottlenecks
- Conflicting utilities, unwanted software and update problems
- Uncertainty over whether to optimise, upgrade or replace
CMP / 01 Urquhart / capability
Computer diagnostics
Find the bottleneck before replacing the computer.
Measured diagnosis and practical optimisation for slow, unstable or overloaded Windows workstations—delivered remotely where the fault allows it.
Who it is for
A defined service for a recognisable technical problem.
- Individuals whose computer has become slow or unreliable
- Small teams with several similar business devices
- Developers, creators and technical users with demanding workloads
Included
- A defined hardware and software review
- Plain-English findings and prioritised actions
- Agreed cleanup, configuration and update work
- A record of relevant settings changed
Not included
- Data recovery or component-level repair
- Replacement parts and paid licences
- Guaranteed speed gains before the baseline is measured
- Unlimited ongoing support
Delivery process
Reduce uncertainty in deliberate stages.
Triage
Confirm symptoms, risk and whether remote diagnosis is suitable.
Measure
Inspect resource use, storage health, startup load, updates and thermals where available.
Improve
Apply the agreed low-risk changes and remove avoidable load.
Report
Explain findings, remaining constraints and sensible next action.
Starting prices
Choose the smallest useful commitment.
Hardware faults, data recovery, parts and licence costs are quoted separately.
See the complete price listComputer Health Diagnostic
Hardware and software review with written findings
Full System Cleanup & Optimisation
Startup, storage, software, updates and performance
Advanced Workstation Optimisation
CPU, RAM, GPU, storage, thermals and workload analysis
Evidence and limits
Credibility comes from what can be checked.
- Diagnosis begins with observable symptoms and a recorded baseline.
- Recommendations distinguish configuration limits from hardware limits.
- No performance claim is made until the actual device and workload have been assessed.
Questions
Before you enquire.
Can this be done remotely?
Usually, if the computer starts reliably and has a stable internet connection. Hardware faults or inaccessible devices may need local hands.
Will you reinstall Windows?
Only when it is justified and agreed. A reinstall is not the default response to every performance issue.
Should I upgrade first?
Not usually. Diagnosis first reduces the chance of buying a part that does not address the real constraint.
Start with evidence
Describe the current system and the outcome you need.
Include the main constraint, the people affected, the timescale and any existing specification. UDS will confirm the most proportionate first step.
Send the project brief